AI Headcount Index · 2026 edition

What an employee really costs in your city vs. what an AI employee costs

The first public benchmark of the salary-vs-AI math for small business. Ten back-office roles, 53 U.S. metros, built on BLS median wages and our published pricing. Pick your metro; every number below is real.

$56,039True annual cost of a median U.S. receptionist (salary $38,010)

$7,464Year-one cost of an AI Front Desk that answers 24/7 and never quits

89%Average first-year savings across all 10 roles, nationally

53Metros benchmarked · refreshed with every BLS OEWS release

Show me my metro:

United States (national)

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$38,010	$56,039	AI Front Desk $7,464	$48,575	87%
Office Manager SOC 43-1011	$69,500	$92,772	AI Office Manager $7,964	$84,808	91%
Bookkeeper SOC 43-3031	$50,670	$70,807	AI Bookkeeper $7,964	$62,843	89%
Administrative Assistant SOC 43-6014	$47,540	$67,155	AI Office Manager $7,964	$59,191	88%
Customer Service Rep SOC 43-4051	$44,770	$63,924	AI Front Desk $7,464	$56,460	88%
Dispatcher SOC 43-5032	$50,340	$70,422	AI Order Management $7,964	$62,458	89%
Billing Clerk SOC 43-3021	$48,500	$68,275	AI Bookkeeper $7,964	$60,311	88%
Medical / Dental Secretary SOC 43-6013	$45,930	$65,277	AI Front Desk $7,464	$57,813	89%
Marketing Specialist SOC 13-1161	$78,760	$103,574	AI Marketing Manager $9,664	$93,910	91%
IT Support Specialist SOC 15-1232	$61,860	$83,860	AI IT Manager $9,664	$74,196	88%
All 10 roles		$742,105	$81,540	$660,565	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

New York-Newark-Jersey City, NY-NJ

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$44,690	$63,831	AI Front Desk $7,464	$56,367	88%
Office Manager SOC 43-1011	$80,760	$105,907	AI Office Manager $7,964	$97,943	92%
Bookkeeper SOC 43-3031	$60,640	$82,437	AI Bookkeeper $7,964	$74,473	90%
Administrative Assistant SOC 43-6014	$51,440	$71,705	AI Office Manager $7,964	$63,741	89%
Customer Service Rep SOC 43-4051	$49,590	$69,547	AI Front Desk $7,464	$62,083	89%
Dispatcher SOC 43-5032	$58,180	$79,567	AI Order Management $7,964	$71,603	90%
Billing Clerk SOC 43-3021	$56,160	$77,211	AI Bookkeeper $7,964	$69,247	90%
Medical / Dental Secretary SOC 43-6013	$49,230	$69,127	AI Front Desk $7,464	$61,663	89%
Marketing Specialist SOC 13-1161	$100,520	$128,957	AI Marketing Manager $9,664	$119,293	93%
IT Support Specialist SOC 15-1232	$75,690	$99,992	AI IT Manager $9,664	$90,328	90%
All 10 roles		$848,281	$81,540	$766,741	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Los Angeles-Long Beach-Anaheim, CA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$43,280	$62,186	AI Front Desk $7,464	$54,722	88%
Office Manager SOC 43-1011	$77,530	$102,139	AI Office Manager $7,964	$94,175	92%
Bookkeeper SOC 43-3031	$58,590	$80,045	AI Bookkeeper $7,964	$72,081	90%
Administrative Assistant SOC 43-6014	$53,550	$74,166	AI Office Manager $7,964	$66,202	89%
Customer Service Rep SOC 43-4051	$48,840	$68,672	AI Front Desk $7,464	$61,208	89%
Dispatcher SOC 43-5032	$52,170	$72,556	AI Order Management $7,964	$64,592	89%
Billing Clerk SOC 43-3021	$53,070	$73,606	AI Bookkeeper $7,964	$65,642	89%
Medical / Dental Secretary SOC 43-6013	$51,410	$71,670	AI Front Desk $7,464	$64,206	90%
Marketing Specialist SOC 13-1161	$82,990	$108,508	AI Marketing Manager $9,664	$98,844	91%
IT Support Specialist SOC 15-1232	$75,070	$99,269	AI IT Manager $9,664	$89,605	90%
All 10 roles		$812,817	$81,540	$731,277	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Chicago-Naperville-Elgin, IL-IN

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$38,060	$56,097	AI Front Desk $7,464	$48,633	87%
Office Manager SOC 43-1011	$71,730	$95,373	AI Office Manager $7,964	$87,409	92%
Bookkeeper SOC 43-3031	$51,440	$71,705	AI Bookkeeper $7,964	$63,741	89%
Administrative Assistant SOC 43-6014	$50,440	$70,538	AI Office Manager $7,964	$62,574	89%
Customer Service Rep SOC 43-4051	$47,100	$66,642	AI Front Desk $7,464	$59,178	89%
Dispatcher SOC 43-5032	$58,900	$80,407	AI Order Management $7,964	$72,443	90%
Billing Clerk SOC 43-3021	$49,960	$69,978	AI Bookkeeper $7,964	$62,014	89%
Medical / Dental Secretary SOC 43-6013	$47,680	$67,319	AI Front Desk $7,464	$59,855	89%
Marketing Specialist SOC 13-1161	$80,400	$105,487	AI Marketing Manager $9,664	$95,823	91%
IT Support Specialist SOC 15-1232	$60,730	$82,542	AI IT Manager $9,664	$72,878	88%
All 10 roles		$766,088	$81,540	$684,548	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Dallas-Fort Worth-Arlington, TX

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,060	$54,930	AI Front Desk $7,464	$47,466	86%
Office Manager SOC 43-1011	$73,070	$96,936	AI Office Manager $7,964	$88,972	92%
Bookkeeper SOC 43-3031	$51,720	$72,031	AI Bookkeeper $7,964	$64,067	89%
Administrative Assistant SOC 43-6014	$47,450	$67,050	AI Office Manager $7,964	$59,086	88%
Customer Service Rep SOC 43-4051	$44,990	$64,181	AI Front Desk $7,464	$56,717	88%
Dispatcher SOC 43-5032	$48,030	$67,727	AI Order Management $7,964	$59,763	88%
Billing Clerk SOC 43-3021	$48,290	$68,030	AI Bookkeeper $7,964	$60,066	88%
Medical / Dental Secretary SOC 43-6013	$45,630	$64,927	AI Front Desk $7,464	$57,463	89%
Marketing Specialist SOC 13-1161	$75,240	$99,467	AI Marketing Manager $9,664	$89,803	90%
IT Support Specialist SOC 15-1232	$60,710	$82,518	AI IT Manager $9,664	$72,854	88%
All 10 roles		$737,797	$81,540	$656,257	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Houston-Pasadena-The Woodlands, TX

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,350	$52,936	AI Front Desk $7,464	$45,472	86%
Office Manager SOC 43-1011	$65,990	$88,677	AI Office Manager $7,964	$80,713	91%
Bookkeeper SOC 43-3031	$49,460	$69,395	AI Bookkeeper $7,964	$61,431	89%
Administrative Assistant SOC 43-6014	$46,750	$66,234	AI Office Manager $7,964	$58,270	88%
Customer Service Rep SOC 43-4051	$40,380	$58,803	AI Front Desk $7,464	$51,339	87%
Dispatcher SOC 43-5032	$48,550	$68,334	AI Order Management $7,964	$60,370	88%
Billing Clerk SOC 43-3021	$47,360	$66,945	AI Bookkeeper $7,964	$58,981	88%
Medical / Dental Secretary SOC 43-6013	$44,210	$63,271	AI Front Desk $7,464	$55,807	88%
Marketing Specialist SOC 13-1161	$67,370	$90,287	AI Marketing Manager $9,664	$80,623	89%
IT Support Specialist SOC 15-1232	$59,250	$80,815	AI IT Manager $9,664	$71,151	88%
All 10 roles		$705,697	$81,540	$624,157	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Washington-Arlington-Alexandria, DC-VA-MD-WV

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$41,240	$59,806	AI Front Desk $7,464	$52,342	88%
Office Manager SOC 43-1011	$76,400	$100,821	AI Office Manager $7,964	$92,857	92%
Bookkeeper SOC 43-3031	$59,290	$80,862	AI Bookkeeper $7,964	$72,898	90%
Administrative Assistant SOC 43-6014	$53,660	$74,294	AI Office Manager $7,964	$66,330	89%
Customer Service Rep SOC 43-4051	$46,220	$65,616	AI Front Desk $7,464	$58,152	89%
Dispatcher SOC 43-5032	$57,160	$78,377	AI Order Management $7,964	$70,413	90%
Billing Clerk SOC 43-3021	$55,920	$76,931	AI Bookkeeper $7,964	$68,967	90%
Medical / Dental Secretary SOC 43-6013	$48,280	$68,019	AI Front Desk $7,464	$60,555	89%
Marketing Specialist SOC 13-1161	$87,160	$113,372	AI Marketing Manager $9,664	$103,708	91%
IT Support Specialist SOC 15-1232	$77,860	$102,524	AI IT Manager $9,664	$92,860	91%
All 10 roles		$820,622	$81,540	$739,082	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Miami-Fort Lauderdale-West Palm Beach, FL

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,570	$55,525	AI Front Desk $7,464	$48,061	87%
Office Manager SOC 43-1011	$67,550	$90,497	AI Office Manager $7,964	$82,533	91%
Bookkeeper SOC 43-3031	$50,300	$70,375	AI Bookkeeper $7,964	$62,411	89%
Administrative Assistant SOC 43-6014	$47,450	$67,050	AI Office Manager $7,964	$59,086	88%
Customer Service Rep SOC 43-4051	$39,560	$57,847	AI Front Desk $7,464	$50,383	87%
Dispatcher SOC 43-5032	$45,980	$65,336	AI Order Management $7,964	$57,372	88%
Billing Clerk SOC 43-3021	$46,610	$66,071	AI Bookkeeper $7,964	$58,107	88%
Medical / Dental Secretary SOC 43-6013	$45,060	$64,262	AI Front Desk $7,464	$56,798	88%
Marketing Specialist SOC 13-1161	$78,990	$103,842	AI Marketing Manager $9,664	$94,178	91%
IT Support Specialist SOC 15-1232	$60,500	$82,273	AI IT Manager $9,664	$72,609	88%
All 10 roles		$723,078	$81,540	$641,538	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$38,030	$56,062	AI Front Desk $7,464	$48,598	87%
Office Manager SOC 43-1011	$72,700	$96,505	AI Office Manager $7,964	$88,541	92%
Bookkeeper SOC 43-3031	$52,710	$73,186	AI Bookkeeper $7,964	$65,222	89%
Administrative Assistant SOC 43-6014	$48,850	$68,684	AI Office Manager $7,964	$60,720	88%
Customer Service Rep SOC 43-4051	$47,070	$66,607	AI Front Desk $7,464	$59,143	89%
Dispatcher SOC 43-5032	$51,170	$71,390	AI Order Management $7,964	$63,426	89%
Billing Clerk SOC 43-3021	$50,190	$70,247	AI Bookkeeper $7,964	$62,283	89%
Medical / Dental Secretary SOC 43-6013	$47,120	$66,665	AI Front Desk $7,464	$59,201	89%
Marketing Specialist SOC 13-1161	$79,420	$104,343	AI Marketing Manager $9,664	$94,679	91%
IT Support Specialist SOC 15-1232	$62,210	$84,268	AI IT Manager $9,664	$74,604	89%
All 10 roles		$757,957	$81,540	$676,417	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Atlanta-Sandy Springs-Roswell, GA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,530	$55,479	AI Front Desk $7,464	$48,015	87%
Office Manager SOC 43-1011	$69,990	$93,343	AI Office Manager $7,964	$85,379	91%
Bookkeeper SOC 43-3031	$51,170	$71,390	AI Bookkeeper $7,964	$63,426	89%
Administrative Assistant SOC 43-6014	$45,270	$64,507	AI Office Manager $7,964	$56,543	88%
Customer Service Rep SOC 43-4051	$42,710	$61,521	AI Front Desk $7,464	$54,057	88%
Dispatcher SOC 43-5032	$48,930	$68,777	AI Order Management $7,964	$60,813	88%
Billing Clerk SOC 43-3021	$49,320	$69,232	AI Bookkeeper $7,964	$61,268	88%
Medical / Dental Secretary SOC 43-6013	$46,370	$65,791	AI Front Desk $7,464	$58,327	89%
Marketing Specialist SOC 13-1161	$79,030	$103,888	AI Marketing Manager $9,664	$94,224	91%
IT Support Specialist SOC 15-1232	$62,110	$84,151	AI IT Manager $9,664	$74,487	89%
All 10 roles		$738,079	$81,540	$656,539	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Phoenix-Mesa-Chandler, AZ

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$39,340	$57,590	AI Front Desk $7,464	$50,126	87%
Office Manager SOC 43-1011	$65,470	$88,071	AI Office Manager $7,964	$80,107	91%
Bookkeeper SOC 43-3031	$51,980	$72,335	AI Bookkeeper $7,964	$64,371	89%
Administrative Assistant SOC 43-6014	$48,800	$68,625	AI Office Manager $7,964	$60,661	88%
Customer Service Rep SOC 43-4051	$46,410	$65,837	AI Front Desk $7,464	$58,373	89%
Dispatcher SOC 43-5032	$48,280	$68,019	AI Order Management $7,964	$60,055	88%
Billing Clerk SOC 43-3021	$48,380	$68,135	AI Bookkeeper $7,964	$60,171	88%
Medical / Dental Secretary SOC 43-6013	$46,600	$66,059	AI Front Desk $7,464	$58,595	89%
Marketing Specialist SOC 13-1161	$74,590	$98,709	AI Marketing Manager $9,664	$89,045	90%
IT Support Specialist SOC 15-1232	$62,310	$84,385	AI IT Manager $9,664	$74,721	89%
All 10 roles		$737,765	$81,540	$656,225	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Boston-Cambridge-Newton, MA-NH

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$43,930	$62,944	AI Front Desk $7,464	$55,480	88%
Office Manager SOC 43-1011	$77,990	$102,675	AI Office Manager $7,964	$94,711	92%
Bookkeeper SOC 43-3031	$60,960	$82,810	AI Bookkeeper $7,964	$74,846	90%
Administrative Assistant SOC 43-6014	$59,330	$80,908	AI Office Manager $7,964	$72,944	90%
Customer Service Rep SOC 43-4051	$49,920	$69,932	AI Front Desk $7,464	$62,468	89%
Dispatcher SOC 43-5032	$56,560	$77,677	AI Order Management $7,964	$69,713	90%
Billing Clerk SOC 43-3021	$58,100	$79,474	AI Bookkeeper $7,964	$71,510	90%
Medical / Dental Secretary SOC 43-6013	$51,600	$71,891	AI Front Desk $7,464	$64,427	90%
Marketing Specialist SOC 13-1161	$102,390	$131,138	AI Marketing Manager $9,664	$121,474	93%
IT Support Specialist SOC 15-1232	$77,850	$102,512	AI IT Manager $9,664	$92,848	91%
All 10 roles		$861,961	$81,540	$780,421	91%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

San Francisco-Oakland-Fremont, CA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$49,450	$69,383	AI Front Desk $7,464	$61,919	89%
Office Manager SOC 43-1011	$88,560	$115,005	AI Office Manager $7,964	$107,041	93%
Bookkeeper SOC 43-3031	$65,530	$88,141	AI Bookkeeper $7,964	$80,177	91%
Administrative Assistant SOC 43-6014	$62,110	$84,151	AI Office Manager $7,964	$76,187	91%
Customer Service Rep SOC 43-4051	$57,830	$79,159	AI Front Desk $7,464	$71,695	91%
Dispatcher SOC 43-5032	$58,610	$80,069	AI Order Management $7,964	$72,105	90%
Billing Clerk SOC 43-3021	$66,390	$89,144	AI Bookkeeper $7,964	$81,180	91%
Medical / Dental Secretary SOC 43-6013	$61,330	$83,241	AI Front Desk $7,464	$75,777	91%
Marketing Specialist SOC 13-1161	$123,250	$155,471	AI Marketing Manager $9,664	$145,807	94%
IT Support Specialist SOC 15-1232	$89,440	$116,032	AI IT Manager $9,664	$106,368	92%
All 10 roles		$959,796	$81,540	$878,256	92%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Riverside-San Bernardino-Ontario, CA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$41,800	$60,460	AI Front Desk $7,464	$52,996	88%
Office Manager SOC 43-1011	$73,640	$97,601	AI Office Manager $7,964	$89,637	92%
Bookkeeper SOC 43-3031	$55,610	$76,569	AI Bookkeeper $7,964	$68,605	90%
Administrative Assistant SOC 43-6014	$52,920	$73,431	AI Office Manager $7,964	$65,467	89%
Customer Service Rep SOC 43-4051	$47,150	$66,700	AI Front Desk $7,464	$59,236	89%
Dispatcher SOC 43-5032	$52,000	$72,358	AI Order Management $7,964	$64,394	89%
Billing Clerk SOC 43-3021	$51,910	$72,253	AI Bookkeeper $7,964	$64,289	89%
Medical / Dental Secretary SOC 43-6013	$49,820	$69,815	AI Front Desk $7,464	$62,351	89%
Marketing Specialist SOC 13-1161	$69,840	$93,168	AI Marketing Manager $9,664	$83,504	90%
IT Support Specialist SOC 15-1232	$72,140	$95,851	AI IT Manager $9,664	$86,187	90%
All 10 roles		$778,206	$81,540	$696,666	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Detroit-Warren-Dearborn, MI

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$38,220	$56,284	AI Front Desk $7,464	$48,820	87%
Office Manager SOC 43-1011	$67,060	$89,925	AI Office Manager $7,964	$81,961	91%
Bookkeeper SOC 43-3031	$51,480	$71,751	AI Bookkeeper $7,964	$63,787	89%
Administrative Assistant SOC 43-6014	$47,330	$66,910	AI Office Manager $7,964	$58,946	88%
Customer Service Rep SOC 43-4051	$44,730	$63,878	AI Front Desk $7,464	$56,414	88%
Dispatcher SOC 43-5032	$50,600	$70,725	AI Order Management $7,964	$62,761	89%
Billing Clerk SOC 43-3021	$47,840	$67,505	AI Bookkeeper $7,964	$59,541	88%
Medical / Dental Secretary SOC 43-6013	$42,320	$61,066	AI Front Desk $7,464	$53,602	88%
Marketing Specialist SOC 13-1161	$77,100	$101,637	AI Marketing Manager $9,664	$91,973	90%
IT Support Specialist SOC 15-1232	$59,040	$80,570	AI IT Manager $9,664	$70,906	88%
All 10 roles		$730,251	$81,540	$648,711	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Seattle-Tacoma-Bellevue, WA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$45,820	$65,149	AI Front Desk $7,464	$57,685	89%
Office Manager SOC 43-1011	$81,640	$106,933	AI Office Manager $7,964	$98,969	93%
Bookkeeper SOC 43-3031	$60,460	$82,227	AI Bookkeeper $7,964	$74,263	90%
Administrative Assistant SOC 43-6014	$60,230	$81,958	AI Office Manager $7,964	$73,994	90%
Customer Service Rep SOC 43-4051	$53,550	$74,166	AI Front Desk $7,464	$66,702	90%
Dispatcher SOC 43-5032	$59,340	$80,920	AI Order Management $7,964	$72,956	90%
Billing Clerk SOC 43-3021	$58,920	$80,430	AI Bookkeeper $7,964	$72,466	90%
Medical / Dental Secretary SOC 43-6013	$60,350	$82,098	AI Front Desk $7,464	$74,634	91%
Marketing Specialist SOC 13-1161	$102,170	$130,881	AI Marketing Manager $9,664	$121,217	93%
IT Support Specialist SOC 15-1232	$78,330	$103,072	AI IT Manager $9,664	$93,408	91%
All 10 roles		$887,834	$81,540	$806,294	91%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Minneapolis-St. Paul-Bloomington, MN-WI

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$38,000	$56,027	AI Front Desk $7,464	$48,563	87%
Office Manager SOC 43-1011	$78,410	$103,165	AI Office Manager $7,964	$95,201	92%
Bookkeeper SOC 43-3031	$57,790	$79,112	AI Bookkeeper $7,964	$71,148	90%
Administrative Assistant SOC 43-6014	$54,080	$74,784	AI Office Manager $7,964	$66,820	89%
Customer Service Rep SOC 43-4051	$49,480	$69,418	AI Front Desk $7,464	$61,954	89%
Dispatcher SOC 43-5032	$59,560	$81,177	AI Order Management $7,964	$73,213	90%
Billing Clerk SOC 43-3021	$57,330	$78,575	AI Bookkeeper $7,964	$70,611	90%
Medical / Dental Secretary SOC 43-6013	$51,870	$72,206	AI Front Desk $7,464	$64,742	90%
Marketing Specialist SOC 13-1161	$97,910	$125,912	AI Marketing Manager $9,664	$116,248	92%
IT Support Specialist SOC 15-1232	$64,890	$87,394	AI IT Manager $9,664	$77,730	89%
All 10 roles		$827,770	$81,540	$746,230	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Tampa-St. Petersburg-Clearwater, FL

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,640	$54,441	AI Front Desk $7,464	$46,977	86%
Office Manager SOC 43-1011	$63,650	$85,948	AI Office Manager $7,964	$77,984	91%
Bookkeeper SOC 43-3031	$50,090	$70,130	AI Bookkeeper $7,964	$62,166	89%
Administrative Assistant	BLS does not publish a median for this role in this metro
Customer Service Rep SOC 43-4051	$42,660	$61,463	AI Front Desk $7,464	$53,999	88%
Dispatcher SOC 43-5032	$45,090	$64,297	AI Order Management $7,964	$56,333	88%
Billing Clerk SOC 43-3021	$46,570	$66,024	AI Bookkeeper $7,964	$58,060	88%
Medical / Dental Secretary SOC 43-6013	$43,770	$62,758	AI Front Desk $7,464	$55,294	88%
Marketing Specialist SOC 13-1161	$75,210	$99,432	AI Marketing Manager $9,664	$89,768	90%
IT Support Specialist SOC 15-1232	$61,050	$82,915	AI IT Manager $9,664	$73,251	88%
All 9 roles		$647,408	$73,576	$573,832	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

San Diego-Chula Vista-Carlsbad, CA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$44,390	$63,481	AI Front Desk $7,464	$56,017	88%
Office Manager SOC 43-1011	$76,120	$100,494	AI Office Manager $7,964	$92,530	92%
Bookkeeper SOC 43-3031	$58,580	$80,034	AI Bookkeeper $7,964	$72,070	90%
Administrative Assistant SOC 43-6014	$55,380	$76,301	AI Office Manager $7,964	$68,337	90%
Customer Service Rep SOC 43-4051	$48,730	$68,544	AI Front Desk $7,464	$61,080	89%
Dispatcher SOC 43-5032	$51,670	$71,973	AI Order Management $7,964	$64,009	89%
Billing Clerk SOC 43-3021	$55,260	$76,161	AI Bookkeeper $7,964	$68,197	90%
Medical / Dental Secretary SOC 43-6013	$51,650	$71,950	AI Front Desk $7,464	$64,486	90%
Marketing Specialist SOC 13-1161	$79,440	$104,367	AI Marketing Manager $9,664	$94,703	91%
IT Support Specialist SOC 15-1232	$74,020	$98,044	AI IT Manager $9,664	$88,380	90%
All 10 roles		$811,349	$81,540	$729,809	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Denver-Aurora-Centennial, CO

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$43,680	$62,653	AI Front Desk $7,464	$55,189	88%
Office Manager SOC 43-1011	$79,120	$103,993	AI Office Manager $7,964	$96,029	92%
Bookkeeper SOC 43-3031	$57,510	$78,785	AI Bookkeeper $7,964	$70,821	90%
Administrative Assistant SOC 43-6014	$49,760	$69,745	AI Office Manager $7,964	$61,781	89%
Customer Service Rep SOC 43-4051	$48,590	$68,380	AI Front Desk $7,464	$60,916	89%
Dispatcher SOC 43-5032	$55,610	$76,569	AI Order Management $7,964	$68,605	90%
Billing Clerk SOC 43-3021	$58,240	$79,637	AI Bookkeeper $7,964	$71,673	90%
Medical / Dental Secretary SOC 43-6013	$47,810	$67,470	AI Front Desk $7,464	$60,006	89%
Marketing Specialist SOC 13-1161	$99,040	$127,230	AI Marketing Manager $9,664	$117,566	92%
IT Support Specialist SOC 15-1232	$75,480	$99,747	AI IT Manager $9,664	$90,083	90%
All 10 roles		$834,209	$81,540	$752,669	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Baltimore-Columbia-Towson, MD

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,600	$55,560	AI Front Desk $7,464	$48,096	87%
Office Manager SOC 43-1011	$75,590	$99,876	AI Office Manager $7,964	$91,912	92%
Bookkeeper SOC 43-3031	$53,570	$74,189	AI Bookkeeper $7,964	$66,225	89%
Administrative Assistant SOC 43-6014	$49,220	$69,115	AI Office Manager $7,964	$61,151	88%
Customer Service Rep SOC 43-4051	$42,850	$61,685	AI Front Desk $7,464	$54,221	88%
Dispatcher SOC 43-5032	$50,820	$70,982	AI Order Management $7,964	$63,018	89%
Billing Clerk SOC 43-3021	$52,940	$73,455	AI Bookkeeper $7,964	$65,491	89%
Medical / Dental Secretary SOC 43-6013	$47,680	$67,319	AI Front Desk $7,464	$59,855	89%
Marketing Specialist SOC 13-1161	$74,620	$98,744	AI Marketing Manager $9,664	$89,080	90%
IT Support Specialist SOC 15-1232	$62,950	$85,131	AI IT Manager $9,664	$75,467	89%
All 10 roles		$756,056	$81,540	$674,516	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

St. Louis, MO-IL

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,470	$54,242	AI Front Desk $7,464	$46,778	86%
Office Manager SOC 43-1011	$68,590	$91,710	AI Office Manager $7,964	$83,746	91%
Bookkeeper SOC 43-3031	$49,970	$69,990	AI Bookkeeper $7,964	$62,026	89%
Administrative Assistant SOC 43-6014	$46,200	$65,592	AI Office Manager $7,964	$57,628	88%
Customer Service Rep SOC 43-4051	$45,800	$65,126	AI Front Desk $7,464	$57,662	89%
Dispatcher SOC 43-5032	$49,650	$69,617	AI Order Management $7,964	$61,653	89%
Billing Clerk SOC 43-3021	$47,490	$67,097	AI Bookkeeper $7,964	$59,133	88%
Medical / Dental Secretary SOC 43-6013	$45,620	$64,916	AI Front Desk $7,464	$57,452	89%
Marketing Specialist SOC 13-1161	$74,130	$98,173	AI Marketing Manager $9,664	$88,509	90%
IT Support Specialist SOC 15-1232	$60,940	$82,787	AI IT Manager $9,664	$73,123	88%
All 10 roles		$729,250	$81,540	$647,710	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Orlando-Kissimmee-Sanford, FL

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,290	$54,032	AI Front Desk $7,464	$46,568	86%
Office Manager SOC 43-1011	$63,010	$85,201	AI Office Manager $7,964	$77,237	91%
Bookkeeper SOC 43-3031	$48,460	$68,229	AI Bookkeeper $7,964	$60,265	88%
Administrative Assistant SOC 43-6014	$44,370	$63,458	AI Office Manager $7,964	$55,494	87%
Customer Service Rep SOC 43-4051	$40,530	$58,978	AI Front Desk $7,464	$51,514	87%
Dispatcher SOC 43-5032	$45,180	$64,402	AI Order Management $7,964	$56,438	88%
Billing Clerk SOC 43-3021	$45,870	$65,207	AI Bookkeeper $7,964	$57,243	88%
Medical / Dental Secretary SOC 43-6013	$39,520	$57,800	AI Front Desk $7,464	$50,336	87%
Marketing Specialist SOC 13-1161	$72,860	$96,691	AI Marketing Manager $9,664	$87,027	90%
IT Support Specialist SOC 15-1232	$54,430	$75,193	AI IT Manager $9,664	$65,529	87%
All 10 roles		$689,191	$81,540	$607,651	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Charlotte-Concord-Gastonia, NC-SC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,300	$54,044	AI Front Desk $7,464	$46,580	86%
Office Manager SOC 43-1011	$65,170	$87,721	AI Office Manager $7,964	$79,757	91%
Bookkeeper SOC 43-3031	$50,800	$70,958	AI Bookkeeper $7,964	$62,994	89%
Administrative Assistant SOC 43-6014	$46,800	$66,292	AI Office Manager $7,964	$58,328	88%
Customer Service Rep SOC 43-4051	$44,980	$64,169	AI Front Desk $7,464	$56,705	88%
Dispatcher SOC 43-5032	$50,520	$70,632	AI Order Management $7,964	$62,668	89%
Billing Clerk SOC 43-3021	$48,780	$68,602	AI Bookkeeper $7,964	$60,638	88%
Medical / Dental Secretary SOC 43-6013	$45,650	$64,951	AI Front Desk $7,464	$57,487	89%
Marketing Specialist SOC 13-1161	$82,930	$108,438	AI Marketing Manager $9,664	$98,774	91%
IT Support Specialist SOC 15-1232	$60,220	$81,947	AI IT Manager $9,664	$72,283	88%
All 10 roles		$737,754	$81,540	$656,214	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

San Antonio-New Braunfels, TX

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,550	$54,336	AI Front Desk $7,464	$46,872	86%
Office Manager SOC 43-1011	$63,850	$86,181	AI Office Manager $7,964	$78,217	91%
Bookkeeper SOC 43-3031	$48,150	$67,867	AI Bookkeeper $7,964	$59,903	88%
Administrative Assistant SOC 43-6014	$43,440	$62,373	AI Office Manager $7,964	$54,409	87%
Customer Service Rep SOC 43-4051	$42,720	$61,533	AI Front Desk $7,464	$54,069	88%
Dispatcher SOC 43-5032	$46,800	$66,292	AI Order Management $7,964	$58,328	88%
Billing Clerk SOC 43-3021	$43,340	$62,256	AI Bookkeeper $7,964	$54,292	87%
Medical / Dental Secretary SOC 43-6013	$42,560	$61,346	AI Front Desk $7,464	$53,882	88%
Marketing Specialist SOC 13-1161	$65,950	$88,631	AI Marketing Manager $9,664	$78,967	89%
IT Support Specialist SOC 15-1232	$57,400	$78,657	AI IT Manager $9,664	$68,993	88%
All 10 roles		$689,472	$81,540	$607,932	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Portland-Vancouver-Hillsboro, OR-WA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$44,770	$63,924	AI Front Desk $7,464	$56,460	88%
Office Manager SOC 43-1011	$70,240	$93,635	AI Office Manager $7,964	$85,671	91%
Bookkeeper SOC 43-3031	$54,610	$75,403	AI Bookkeeper $7,964	$67,439	89%
Administrative Assistant SOC 43-6014	$52,000	$72,358	AI Office Manager $7,964	$64,394	89%
Customer Service Rep SOC 43-4051	$47,910	$67,587	AI Front Desk $7,464	$60,123	89%
Dispatcher SOC 43-5032	$58,620	$80,080	AI Order Management $7,964	$72,116	90%
Billing Clerk SOC 43-3021	$49,650	$69,617	AI Bookkeeper $7,964	$61,653	89%
Medical / Dental Secretary SOC 43-6013	$47,200	$66,759	AI Front Desk $7,464	$59,295	89%
Marketing Specialist SOC 13-1161	$73,420	$97,344	AI Marketing Manager $9,664	$87,680	90%
IT Support Specialist SOC 15-1232	$62,540	$84,653	AI IT Manager $9,664	$74,989	89%
All 10 roles		$771,360	$81,540	$689,820	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Sacramento-Roseville-Folsom, CA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$45,140	$64,356	AI Front Desk $7,464	$56,892	88%
Office Manager SOC 43-1011	$77,350	$101,929	AI Office Manager $7,964	$93,965	92%
Bookkeeper SOC 43-3031	$56,840	$78,004	AI Bookkeeper $7,964	$70,040	90%
Administrative Assistant SOC 43-6014	$55,020	$75,881	AI Office Manager $7,964	$67,917	90%
Customer Service Rep SOC 43-4051	$49,940	$69,955	AI Front Desk $7,464	$62,491	89%
Dispatcher SOC 43-5032	$50,550	$70,667	AI Order Management $7,964	$62,703	89%
Billing Clerk SOC 43-3021	$58,190	$79,579	AI Bookkeeper $7,964	$71,615	90%
Medical / Dental Secretary SOC 43-6013	$57,730	$79,042	AI Front Desk $7,464	$71,578	91%
Marketing Specialist SOC 13-1161	$78,630	$103,422	AI Marketing Manager $9,664	$93,758	91%
IT Support Specialist SOC 15-1232	$106,040	$135,396	AI IT Manager $9,664	$125,732	93%
All 10 roles		$858,231	$81,540	$776,691	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Pittsburgh, PA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,300	$54,044	AI Front Desk $7,464	$46,580	86%
Office Manager SOC 43-1011	$63,260	$85,493	AI Office Manager $7,964	$77,529	91%
Bookkeeper SOC 43-3031	$47,250	$66,817	AI Bookkeeper $7,964	$58,853	88%
Administrative Assistant SOC 43-6014	$45,550	$64,834	AI Office Manager $7,964	$56,870	88%
Customer Service Rep SOC 43-4051	$42,790	$61,615	AI Front Desk $7,464	$54,151	88%
Dispatcher SOC 43-5032	$49,910	$69,920	AI Order Management $7,964	$61,956	89%
Billing Clerk SOC 43-3021	$45,110	$64,321	AI Bookkeeper $7,964	$56,357	88%
Medical / Dental Secretary SOC 43-6013	$44,260	$63,329	AI Front Desk $7,464	$55,865	88%
Marketing Specialist SOC 13-1161	$63,190	$85,411	AI Marketing Manager $9,664	$75,747	89%
IT Support Specialist SOC 15-1232	$59,010	$80,535	AI IT Manager $9,664	$70,871	88%
All 10 roles		$696,319	$81,540	$614,779	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Austin-Round Rock-San Marcos, TX

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,690	$54,499	AI Front Desk $7,464	$47,035	86%
Office Manager SOC 43-1011	$76,240	$100,634	AI Office Manager $7,964	$92,670	92%
Bookkeeper SOC 43-3031	$54,320	$75,064	AI Bookkeeper $7,964	$67,100	89%
Administrative Assistant SOC 43-6014	$48,470	$68,240	AI Office Manager $7,964	$60,276	88%
Customer Service Rep SOC 43-4051	$43,720	$62,699	AI Front Desk $7,464	$55,235	88%
Dispatcher SOC 43-5032	$49,570	$69,523	AI Order Management $7,964	$61,559	89%
Billing Clerk SOC 43-3021	$49,070	$68,940	AI Bookkeeper $7,964	$60,976	88%
Medical / Dental Secretary SOC 43-6013	$46,510	$65,954	AI Front Desk $7,464	$58,490	89%
Marketing Specialist SOC 13-1161	$80,460	$105,557	AI Marketing Manager $9,664	$95,893	91%
IT Support Specialist SOC 15-1232	$61,990	$84,011	AI IT Manager $9,664	$74,347	88%
All 10 roles		$755,121	$81,540	$673,581	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Las Vegas-Henderson-North Las Vegas, NV

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,520	$54,301	AI Front Desk $7,464	$46,837	86%
Office Manager SOC 43-1011	$62,530	$84,641	AI Office Manager $7,964	$76,677	91%
Bookkeeper SOC 43-3031	$49,960	$69,978	AI Bookkeeper $7,964	$62,014	89%
Administrative Assistant SOC 43-6014	$46,040	$65,406	AI Office Manager $7,964	$57,442	88%
Customer Service Rep SOC 43-4051	$39,560	$57,847	AI Front Desk $7,464	$50,383	87%
Dispatcher SOC 43-5032	$47,210	$66,770	AI Order Management $7,964	$58,806	88%
Billing Clerk SOC 43-3021	$47,430	$67,027	AI Bookkeeper $7,964	$59,063	88%
Medical / Dental Secretary SOC 43-6013	$46,750	$66,234	AI Front Desk $7,464	$58,770	89%
Marketing Specialist SOC 13-1161	$74,670	$98,803	AI Marketing Manager $9,664	$89,139	90%
IT Support Specialist SOC 15-1232	$53,780	$74,434	AI IT Manager $9,664	$64,770	87%
All 10 roles		$705,441	$81,540	$623,901	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Cincinnati, OH-KY-IN

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,250	$52,819	AI Front Desk $7,464	$45,355	86%
Office Manager SOC 43-1011	$69,880	$93,215	AI Office Manager $7,964	$85,251	91%
Bookkeeper SOC 43-3031	$49,590	$69,547	AI Bookkeeper $7,964	$61,583	89%
Administrative Assistant SOC 43-6014	$47,850	$67,517	AI Office Manager $7,964	$59,553	88%
Customer Service Rep SOC 43-4051	$46,470	$65,907	AI Front Desk $7,464	$58,443	89%
Dispatcher SOC 43-5032	$51,900	$72,241	AI Order Management $7,964	$64,277	89%
Billing Clerk SOC 43-3021	$47,630	$67,260	AI Bookkeeper $7,964	$59,296	88%
Medical / Dental Secretary SOC 43-6013	$46,180	$65,569	AI Front Desk $7,464	$58,105	89%
Marketing Specialist SOC 13-1161	$75,750	$100,062	AI Marketing Manager $9,664	$90,398	90%
IT Support Specialist SOC 15-1232	$59,350	$80,932	AI IT Manager $9,664	$71,268	88%
All 10 roles		$735,069	$81,540	$653,529	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Kansas City, MO-KS

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,210	$55,105	AI Front Desk $7,464	$47,641	86%
Office Manager SOC 43-1011	$66,780	$89,599	AI Office Manager $7,964	$81,635	91%
Bookkeeper SOC 43-3031	$50,940	$71,122	AI Bookkeeper $7,964	$63,158	89%
Administrative Assistant SOC 43-6014	$46,810	$66,304	AI Office Manager $7,964	$58,340	88%
Customer Service Rep SOC 43-4051	$44,350	$63,434	AI Front Desk $7,464	$55,970	88%
Dispatcher SOC 43-5032	$47,660	$67,295	AI Order Management $7,964	$59,331	88%
Billing Clerk SOC 43-3021	$49,980	$70,002	AI Bookkeeper $7,964	$62,038	89%
Medical / Dental Secretary SOC 43-6013	$45,160	$64,379	AI Front Desk $7,464	$56,915	88%
Marketing Specialist SOC 13-1161	$72,580	$96,365	AI Marketing Manager $9,664	$86,701	90%
IT Support Specialist SOC 15-1232	$60,210	$81,935	AI IT Manager $9,664	$72,271	88%
All 10 roles		$725,540	$81,540	$644,000	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Columbus, OH

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,910	$54,756	AI Front Desk $7,464	$47,292	86%
Office Manager SOC 43-1011	$66,970	$89,821	AI Office Manager $7,964	$81,857	91%
Bookkeeper SOC 43-3031	$51,170	$71,390	AI Bookkeeper $7,964	$63,426	89%
Administrative Assistant SOC 43-6014	$47,870	$67,540	AI Office Manager $7,964	$59,576	88%
Customer Service Rep SOC 43-4051	$46,350	$65,767	AI Front Desk $7,464	$58,303	89%
Dispatcher SOC 43-5032	$51,640	$71,938	AI Order Management $7,964	$63,974	89%
Billing Clerk SOC 43-3021	$47,320	$66,899	AI Bookkeeper $7,964	$58,935	88%
Medical / Dental Secretary SOC 43-6013	$46,220	$65,616	AI Front Desk $7,464	$58,152	89%
Marketing Specialist SOC 13-1161	$77,010	$101,532	AI Marketing Manager $9,664	$91,868	90%
IT Support Specialist SOC 15-1232	$62,540	$84,653	AI IT Manager $9,664	$74,989	89%
All 10 roles		$739,912	$81,540	$658,372	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Indianapolis-Carmel-Greenwood, IN

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,050	$54,919	AI Front Desk $7,464	$47,455	86%
Office Manager SOC 43-1011	$74,680	$98,814	AI Office Manager $7,964	$90,850	92%
Bookkeeper SOC 43-3031	$48,750	$68,567	AI Bookkeeper $7,964	$60,603	88%
Administrative Assistant SOC 43-6014	$46,450	$65,884	AI Office Manager $7,964	$57,920	88%
Customer Service Rep SOC 43-4051	$43,460	$62,396	AI Front Desk $7,464	$54,932	88%
Dispatcher SOC 43-5032	$50,060	$70,095	AI Order Management $7,964	$62,131	89%
Billing Clerk SOC 43-3021	$47,300	$66,875	AI Bookkeeper $7,964	$58,911	88%
Medical / Dental Secretary SOC 43-6013	$46,030	$65,394	AI Front Desk $7,464	$57,930	89%
Marketing Specialist SOC 13-1161	$65,200	$87,756	AI Marketing Manager $9,664	$78,092	89%
IT Support Specialist SOC 15-1232	$60,080	$81,783	AI IT Manager $9,664	$72,119	88%
All 10 roles		$722,483	$81,540	$640,943	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Cleveland, OH

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,320	$54,067	AI Front Desk $7,464	$46,603	86%
Office Manager SOC 43-1011	$64,650	$87,114	AI Office Manager $7,964	$79,150	91%
Bookkeeper SOC 43-3031	$48,860	$68,695	AI Bookkeeper $7,964	$60,731	88%
Administrative Assistant SOC 43-6014	$46,120	$65,499	AI Office Manager $7,964	$57,535	88%
Customer Service Rep SOC 43-4051	$46,040	$65,406	AI Front Desk $7,464	$57,942	89%
Dispatcher SOC 43-5032	$49,340	$69,255	AI Order Management $7,964	$61,291	89%
Billing Clerk SOC 43-3021	$46,160	$65,546	AI Bookkeeper $7,964	$57,582	88%
Medical / Dental Secretary SOC 43-6013	$45,920	$65,266	AI Front Desk $7,464	$57,802	89%
Marketing Specialist SOC 13-1161	$71,350	$94,930	AI Marketing Manager $9,664	$85,266	90%
IT Support Specialist SOC 15-1232	$59,890	$81,562	AI IT Manager $9,664	$71,898	88%
All 10 roles		$717,340	$81,540	$635,800	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

San Jose-Sunnyvale-Santa Clara, CA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$47,130	$66,677	AI Front Desk $7,464	$59,213	89%
Office Manager SOC 43-1011	$95,010	$122,529	AI Office Manager $7,964	$114,565	94%
Bookkeeper SOC 43-3031	$66,130	$88,841	AI Bookkeeper $7,964	$80,877	91%
Administrative Assistant SOC 43-6014	$62,940	$85,120	AI Office Manager $7,964	$77,156	91%
Customer Service Rep SOC 43-4051	$60,480	$82,250	AI Front Desk $7,464	$74,786	91%
Dispatcher SOC 43-5032	$60,780	$82,600	AI Order Management $7,964	$74,636	90%
Billing Clerk SOC 43-3021	$70,280	$93,682	AI Bookkeeper $7,964	$85,718	91%
Medical / Dental Secretary SOC 43-6013	$69,350	$92,597	AI Front Desk $7,464	$85,133	92%
Marketing Specialist SOC 13-1161	$141,960	$177,296	AI Marketing Manager $9,664	$167,632	95%
IT Support Specialist SOC 15-1232	$93,590	$120,873	AI IT Manager $9,664	$111,209	92%
All 10 roles		$1,012,465	$81,540	$930,925	92%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Nashville-Davidson-Murfreesboro-Franklin, TN

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,810	$54,639	AI Front Desk $7,464	$47,175	86%
Office Manager SOC 43-1011	$73,060	$96,924	AI Office Manager $7,964	$88,960	92%
Bookkeeper SOC 43-3031	$50,810	$70,970	AI Bookkeeper $7,964	$63,006	89%
Administrative Assistant SOC 43-6014	$49,000	$68,858	AI Office Manager $7,964	$60,894	88%
Customer Service Rep SOC 43-4051	$45,510	$64,787	AI Front Desk $7,464	$57,323	88%
Dispatcher SOC 43-5032	$49,680	$69,652	AI Order Management $7,964	$61,688	89%
Billing Clerk SOC 43-3021	$48,640	$68,439	AI Bookkeeper $7,964	$60,475	88%
Medical / Dental Secretary SOC 43-6013	$45,570	$64,857	AI Front Desk $7,464	$57,393	88%
Marketing Specialist SOC 13-1161	$77,240	$101,800	AI Marketing Manager $9,664	$92,136	91%
IT Support Specialist SOC 15-1232	$58,960	$80,477	AI IT Manager $9,664	$70,813	88%
All 10 roles		$741,403	$81,540	$659,863	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Virginia Beach-Chesapeake-Norfolk, VA-NC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,470	$53,076	AI Front Desk $7,464	$45,612	86%
Office Manager SOC 43-1011	$63,970	$86,321	AI Office Manager $7,964	$78,357	91%
Bookkeeper SOC 43-3031	$48,690	$68,497	AI Bookkeeper $7,964	$60,533	88%
Administrative Assistant SOC 43-6014	$46,320	$65,732	AI Office Manager $7,964	$57,768	88%
Customer Service Rep SOC 43-4051	$38,150	$56,202	AI Front Desk $7,464	$48,738	87%
Dispatcher SOC 43-5032	$48,160	$67,879	AI Order Management $7,964	$59,915	88%
Billing Clerk SOC 43-3021	$45,740	$65,056	AI Bookkeeper $7,964	$57,092	88%
Medical / Dental Secretary SOC 43-6013	$44,080	$63,119	AI Front Desk $7,464	$55,655	88%
Marketing Specialist SOC 13-1161	$69,560	$92,842	AI Marketing Manager $9,664	$83,178	90%
IT Support Specialist SOC 15-1232	$59,650	$81,282	AI IT Manager $9,664	$71,618	88%
All 10 roles		$700,006	$81,540	$618,466	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Jacksonville, FL

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,760	$54,581	AI Front Desk $7,464	$47,117	86%
Office Manager SOC 43-1011	$65,590	$88,211	AI Office Manager $7,964	$80,247	91%
Bookkeeper SOC 43-3031	$49,860	$69,862	AI Bookkeeper $7,964	$61,898	89%
Administrative Assistant SOC 43-6014	$45,800	$65,126	AI Office Manager $7,964	$57,162	88%
Customer Service Rep SOC 43-4051	$42,840	$61,673	AI Front Desk $7,464	$54,209	88%
Dispatcher SOC 43-5032	$48,630	$68,427	AI Order Management $7,964	$60,463	88%
Billing Clerk SOC 43-3021	$48,040	$67,739	AI Bookkeeper $7,964	$59,775	88%
Medical / Dental Secretary SOC 43-6013	$43,880	$62,886	AI Front Desk $7,464	$55,422	88%
Marketing Specialist SOC 13-1161	$76,740	$101,217	AI Marketing Manager $9,664	$91,553	90%
IT Support Specialist SOC 15-1232	$59,340	$80,920	AI IT Manager $9,664	$71,256	88%
All 10 roles		$720,642	$81,540	$639,102	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Milwaukee-Waukesha, WI

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$42,920	$61,766	AI Front Desk $7,464	$54,302	88%
Office Manager SOC 43-1011	$73,970	$97,986	AI Office Manager $7,964	$90,022	92%
Bookkeeper SOC 43-3031	$50,920	$71,098	AI Bookkeeper $7,964	$63,134	89%
Administrative Assistant SOC 43-6014	$48,480	$68,252	AI Office Manager $7,964	$60,288	88%
Customer Service Rep SOC 43-4051	$47,840	$67,505	AI Front Desk $7,464	$60,041	89%
Dispatcher SOC 43-5032	$51,860	$72,195	AI Order Management $7,964	$64,231	89%
Billing Clerk SOC 43-3021	$48,680	$68,485	AI Bookkeeper $7,964	$60,521	88%
Medical / Dental Secretary SOC 43-6013	$48,560	$68,345	AI Front Desk $7,464	$60,881	89%
Marketing Specialist SOC 13-1161	$73,880	$97,881	AI Marketing Manager $9,664	$88,217	90%
IT Support Specialist SOC 15-1232	$60,230	$81,958	AI IT Manager $9,664	$72,294	88%
All 10 roles		$755,471	$81,540	$673,931	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Raleigh-Cary, NC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,550	$54,336	AI Front Desk $7,464	$46,872	86%
Office Manager SOC 43-1011	$64,550	$86,998	AI Office Manager $7,964	$79,034	91%
Bookkeeper SOC 43-3031	$50,200	$70,258	AI Bookkeeper $7,964	$62,294	89%
Administrative Assistant SOC 43-6014	$48,500	$68,275	AI Office Manager $7,964	$60,311	88%
Customer Service Rep SOC 43-4051	$41,900	$60,576	AI Front Desk $7,464	$53,112	88%
Dispatcher SOC 43-5032	$48,310	$68,054	AI Order Management $7,964	$60,090	88%
Billing Clerk SOC 43-3021	$51,070	$71,273	AI Bookkeeper $7,964	$63,309	89%
Medical / Dental Secretary SOC 43-6013	$46,600	$66,059	AI Front Desk $7,464	$58,595	89%
Marketing Specialist SOC 13-1161	$78,980	$103,830	AI Marketing Manager $9,664	$94,166	91%
IT Support Specialist SOC 15-1232	$62,460	$84,560	AI IT Manager $9,664	$74,896	89%
All 10 roles		$734,219	$81,540	$652,679	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Oklahoma City, OK

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,040	$52,574	AI Front Desk $7,464	$45,110	86%
Office Manager SOC 43-1011	$63,310	$85,551	AI Office Manager $7,964	$77,587	91%
Bookkeeper SOC 43-3031	$47,150	$66,700	AI Bookkeeper $7,964	$58,736	88%
Administrative Assistant SOC 43-6014	$41,850	$60,518	AI Office Manager $7,964	$52,554	87%
Customer Service Rep SOC 43-4051	$39,330	$57,578	AI Front Desk $7,464	$50,114	87%
Dispatcher SOC 43-5032	$47,630	$67,260	AI Order Management $7,964	$59,296	88%
Billing Clerk SOC 43-3021	$46,410	$65,837	AI Bookkeeper $7,964	$57,873	88%
Medical / Dental Secretary SOC 43-6013	$38,870	$57,042	AI Front Desk $7,464	$49,578	87%
Marketing Specialist SOC 13-1161	$63,160	$85,376	AI Marketing Manager $9,664	$75,712	89%
IT Support Specialist SOC 15-1232	$55,230	$76,126	AI IT Manager $9,664	$66,462	87%
All 10 roles		$674,562	$81,540	$593,022	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Richmond, VA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$36,400	$54,161	AI Front Desk $7,464	$46,697	86%
Office Manager SOC 43-1011	$64,690	$87,161	AI Office Manager $7,964	$79,197	91%
Bookkeeper SOC 43-3031	$51,400	$71,658	AI Bookkeeper $7,964	$63,694	89%
Administrative Assistant SOC 43-6014	$47,840	$67,505	AI Office Manager $7,964	$59,541	88%
Customer Service Rep SOC 43-4051	$42,660	$61,463	AI Front Desk $7,464	$53,999	88%
Dispatcher SOC 43-5032	$49,830	$69,827	AI Order Management $7,964	$61,863	89%
Billing Clerk SOC 43-3021	$47,170	$66,724	AI Bookkeeper $7,964	$58,760	88%
Medical / Dental Secretary SOC 43-6013	$44,310	$63,388	AI Front Desk $7,464	$55,924	88%
Marketing Specialist SOC 13-1161	$81,660	$106,956	AI Marketing Manager $9,664	$97,292	91%
IT Support Specialist SOC 15-1232	$60,790	$82,612	AI IT Manager $9,664	$72,948	88%
All 10 roles		$731,455	$81,540	$649,915	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Memphis, TN-MS-AR

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$34,530	$51,979	AI Front Desk $7,464	$44,515	86%
Office Manager SOC 43-1011	$71,310	$94,883	AI Office Manager $7,964	$86,919	92%
Bookkeeper SOC 43-3031	$48,400	$68,159	AI Bookkeeper $7,964	$60,195	88%
Administrative Assistant SOC 43-6014	$45,960	$65,312	AI Office Manager $7,964	$57,348	88%
Customer Service Rep SOC 43-4051	$44,090	$63,131	AI Front Desk $7,464	$55,667	88%
Dispatcher SOC 43-5032	$53,080	$73,618	AI Order Management $7,964	$65,654	89%
Billing Clerk SOC 43-3021	$46,340	$65,756	AI Bookkeeper $7,964	$57,792	88%
Medical / Dental Secretary SOC 43-6013	$39,940	$58,290	AI Front Desk $7,464	$50,826	87%
Marketing Specialist SOC 13-1161	$71,600	$95,221	AI Marketing Manager $9,664	$85,557	90%
IT Support Specialist SOC 15-1232	$59,460	$81,060	AI IT Manager $9,664	$71,396	88%
All 10 roles		$717,409	$81,540	$635,869	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Louisville/Jefferson County, KY-IN

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$34,520	$51,968	AI Front Desk $7,464	$44,504	86%
Office Manager SOC 43-1011	$67,450	$90,380	AI Office Manager $7,964	$82,416	91%
Bookkeeper SOC 43-3031	$47,990	$67,680	AI Bookkeeper $7,964	$59,716	88%
Administrative Assistant SOC 43-6014	$47,090	$66,630	AI Office Manager $7,964	$58,666	88%
Customer Service Rep SOC 43-4051	$41,600	$60,226	AI Front Desk $7,464	$52,762	88%
Dispatcher SOC 43-5032	$51,950	$72,300	AI Order Management $7,964	$64,336	89%
Billing Clerk SOC 43-3021	$47,280	$66,852	AI Bookkeeper $7,964	$58,888	88%
Medical / Dental Secretary SOC 43-6013	$44,430	$63,528	AI Front Desk $7,464	$56,064	88%
Marketing Specialist SOC 13-1161	$63,280	$85,516	AI Marketing Manager $9,664	$75,852	89%
IT Support Specialist SOC 15-1232	$57,620	$78,914	AI IT Manager $9,664	$69,250	88%
All 10 roles		$703,994	$81,540	$622,454	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Salt Lake City-Murray, UT

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,810	$55,805	AI Front Desk $7,464	$48,341	87%
Office Manager SOC 43-1011	$71,890	$95,560	AI Office Manager $7,964	$87,596	92%
Bookkeeper SOC 43-3031	$51,320	$71,565	AI Bookkeeper $7,964	$63,601	89%
Administrative Assistant SOC 43-6014	$47,910	$67,587	AI Office Manager $7,964	$59,623	88%
Customer Service Rep SOC 43-4051	$45,410	$64,671	AI Front Desk $7,464	$57,207	88%
Dispatcher SOC 43-5032	$54,950	$75,799	AI Order Management $7,964	$67,835	89%
Billing Clerk SOC 43-3021	$48,440	$68,205	AI Bookkeeper $7,964	$60,241	88%
Medical / Dental Secretary SOC 43-6013	$46,950	$66,467	AI Front Desk $7,464	$59,003	89%
Marketing Specialist SOC 13-1161	$64,670	$87,138	AI Marketing Manager $9,664	$77,474	89%
IT Support Specialist SOC 15-1232	$62,410	$84,501	AI IT Manager $9,664	$74,837	89%
All 10 roles		$737,298	$81,540	$655,758	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

New Orleans-Metairie, LA

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,750	$53,402	AI Front Desk $7,464	$45,938	86%
Office Manager SOC 43-1011	$60,270	$82,005	AI Office Manager $7,964	$74,041	90%
Bookkeeper SOC 43-3031	$46,980	$66,502	AI Bookkeeper $7,964	$58,538	88%
Administrative Assistant SOC 43-6014	$42,830	$61,661	AI Office Manager $7,964	$53,697	87%
Customer Service Rep SOC 43-4051	$39,300	$57,543	AI Front Desk $7,464	$50,079	87%
Dispatcher SOC 43-5032	$46,360	$65,779	AI Order Management $7,964	$57,815	88%
Billing Clerk SOC 43-3021	$46,830	$66,327	AI Bookkeeper $7,964	$58,363	88%
Medical / Dental Secretary SOC 43-6013	$36,560	$54,347	AI Front Desk $7,464	$46,883	86%
Marketing Specialist SOC 13-1161	$65,590	$88,211	AI Marketing Manager $9,664	$78,547	89%
IT Support Specialist SOC 15-1232	$59,800	$81,457	AI IT Manager $9,664	$71,793	88%
All 10 roles		$677,234	$81,540	$595,694	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Buffalo-Cheektowaga, NY

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$38,960	$57,147	AI Front Desk $7,464	$49,683	87%
Office Manager SOC 43-1011	$70,000	$93,355	AI Office Manager $7,964	$85,391	91%
Bookkeeper SOC 43-3031	$51,610	$71,903	AI Bookkeeper $7,964	$63,939	89%
Administrative Assistant SOC 43-6014	$46,780	$66,269	AI Office Manager $7,964	$58,305	88%
Customer Service Rep SOC 43-4051	$45,520	$64,799	AI Front Desk $7,464	$57,335	88%
Dispatcher SOC 43-5032	$48,880	$68,719	AI Order Management $7,964	$60,755	88%
Billing Clerk SOC 43-3021	$47,950	$67,634	AI Bookkeeper $7,964	$59,670	88%
Medical / Dental Secretary SOC 43-6013	$45,960	$65,312	AI Front Desk $7,464	$57,848	89%
Marketing Specialist SOC 13-1161	$75,990	$100,342	AI Marketing Manager $9,664	$90,678	90%
IT Support Specialist SOC 15-1232	$60,660	$82,460	AI IT Manager $9,664	$72,796	88%
All 10 roles		$737,940	$81,540	$656,400	89%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Birmingham, AL

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,610	$53,239	AI Front Desk $7,464	$45,775	86%
Office Manager SOC 43-1011	$64,170	$86,554	AI Office Manager $7,964	$78,590	91%
Bookkeeper SOC 43-3031	$47,330	$66,910	AI Bookkeeper $7,964	$58,946	88%
Administrative Assistant SOC 43-6014	$44,580	$63,703	AI Office Manager $7,964	$55,739	87%
Customer Service Rep SOC 43-4051	$40,530	$58,978	AI Front Desk $7,464	$51,514	87%
Dispatcher SOC 43-5032	$48,110	$67,820	AI Order Management $7,964	$59,856	88%
Billing Clerk SOC 43-3021	$42,040	$60,740	AI Bookkeeper $7,964	$52,776	87%
Medical / Dental Secretary SOC 43-6013	$39,150	$57,368	AI Front Desk $7,464	$49,904	87%
Marketing Specialist SOC 13-1161	$62,190	$84,245	AI Marketing Manager $9,664	$74,581	89%
IT Support Specialist SOC 15-1232	$55,350	$76,266	AI IT Manager $9,664	$66,602	87%
All 10 roles		$675,823	$81,540	$594,283	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Greenville-Anderson-Greer, SC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,490	$53,099	AI Front Desk $7,464	$45,635	86%
Office Manager SOC 43-1011	$63,630	$85,924	AI Office Manager $7,964	$77,960	91%
Bookkeeper SOC 43-3031	$49,600	$69,558	AI Bookkeeper $7,964	$61,594	89%
Administrative Assistant SOC 43-6014	$46,120	$65,499	AI Office Manager $7,964	$57,535	88%
Customer Service Rep SOC 43-4051	$39,010	$57,205	AI Front Desk $7,464	$49,741	87%
Dispatcher SOC 43-5032	$47,200	$66,759	AI Order Management $7,964	$58,795	88%
Billing Clerk SOC 43-3021	$43,910	$62,921	AI Bookkeeper $7,964	$54,957	87%
Medical / Dental Secretary SOC 43-6013	$39,410	$57,672	AI Front Desk $7,464	$50,208	87%
Marketing Specialist SOC 13-1161	$71,910	$95,583	AI Marketing Manager $9,664	$85,919	90%
IT Support Specialist SOC 15-1232	$51,880	$72,218	AI IT Manager $9,664	$62,554	87%
All 10 roles		$686,438	$81,540	$604,898	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Greensboro-High Point, NC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$34,070	$51,443	AI Front Desk $7,464	$43,979	85%
Office Manager SOC 43-1011	$62,630	$84,758	AI Office Manager $7,964	$76,794	91%
Bookkeeper SOC 43-3031	$46,990	$66,514	AI Bookkeeper $7,964	$58,550	88%
Administrative Assistant SOC 43-6014	$45,750	$65,067	AI Office Manager $7,964	$57,103	88%
Customer Service Rep SOC 43-4051	$41,240	$59,806	AI Front Desk $7,464	$52,342	88%
Dispatcher SOC 43-5032	$46,390	$65,814	AI Order Management $7,964	$57,850	88%
Billing Clerk SOC 43-3021	$47,460	$67,062	AI Bookkeeper $7,964	$59,098	88%
Medical / Dental Secretary SOC 43-6013	$44,500	$63,609	AI Front Desk $7,464	$56,145	88%
Marketing Specialist SOC 13-1161	$74,060	$98,091	AI Marketing Manager $9,664	$88,427	90%
IT Support Specialist SOC 15-1232	$55,440	$76,371	AI IT Manager $9,664	$66,707	87%
All 10 roles		$698,535	$81,540	$616,995	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Charleston-North Charleston, SC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$37,220	$55,117	AI Front Desk $7,464	$47,653	86%
Office Manager SOC 43-1011	$65,910	$88,584	AI Office Manager $7,964	$80,620	91%
Bookkeeper SOC 43-3031	$50,400	$70,492	AI Bookkeeper $7,964	$62,528	89%
Administrative Assistant SOC 43-6014	$47,750	$67,400	AI Office Manager $7,964	$59,436	88%
Customer Service Rep SOC 43-4051	$44,000	$63,026	AI Front Desk $7,464	$55,562	88%
Dispatcher SOC 43-5032	$48,200	$67,925	AI Order Management $7,964	$59,961	88%
Billing Clerk SOC 43-3021	$46,460	$65,896	AI Bookkeeper $7,964	$57,932	88%
Medical / Dental Secretary SOC 43-6013	$44,640	$63,773	AI Front Desk $7,464	$56,309	88%
Marketing Specialist SOC 13-1161	$65,650	$88,281	AI Marketing Manager $9,664	$78,617	89%
IT Support Specialist SOC 15-1232	$52,590	$73,046	AI IT Manager $9,664	$63,382	87%
All 10 roles		$703,540	$81,540	$622,000	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Columbia, SC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,530	$53,146	AI Front Desk $7,464	$45,682	86%
Office Manager SOC 43-1011	$62,230	$84,291	AI Office Manager $7,964	$76,327	91%
Bookkeeper SOC 43-3031	$46,690	$66,164	AI Bookkeeper $7,964	$58,200	88%
Administrative Assistant SOC 43-6014	$45,620	$64,916	AI Office Manager $7,964	$56,952	88%
Customer Service Rep SOC 43-4051	$37,430	$55,362	AI Front Desk $7,464	$47,898	87%
Dispatcher SOC 43-5032	$47,550	$67,167	AI Order Management $7,964	$59,203	88%
Billing Clerk SOC 43-3021	$46,370	$65,791	AI Bookkeeper $7,964	$57,827	88%
Medical / Dental Secretary SOC 43-6013	$40,160	$58,547	AI Front Desk $7,464	$51,083	87%
Marketing Specialist SOC 13-1161	$68,600	$91,722	AI Marketing Manager $9,664	$82,058	89%
IT Support Specialist SOC 15-1232	$50,080	$70,118	AI IT Manager $9,664	$60,454	86%
All 10 roles		$677,224	$81,540	$595,684	88%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Durham-Chapel Hill, NC

Role	BLS median salary	Fully-loaded cost / yr	AI replacement, year 1	You keep	Saved
Receptionist SOC 43-4171	$35,990	$53,682	AI Front Desk $7,464	$46,218	86%
Office Manager SOC 43-1011	$68,450	$91,547	AI Office Manager $7,964	$83,583	91%
Bookkeeper SOC 43-3031	$50,790	$70,947	AI Bookkeeper $7,964	$62,983	89%
Administrative Assistant SOC 43-6014	$47,840	$67,505	AI Office Manager $7,964	$59,541	88%
Customer Service Rep SOC 43-4051	$46,800	$66,292	AI Front Desk $7,464	$58,828	89%
Dispatcher SOC 43-5032	$50,350	$70,433	AI Order Management $7,964	$62,469	89%
Billing Clerk SOC 43-3021	$54,560	$75,344	AI Bookkeeper $7,964	$67,380	89%
Medical / Dental Secretary SOC 43-6013	$46,860	$66,362	AI Front Desk $7,464	$58,898	89%
Marketing Specialist SOC 13-1161	$93,110	$120,313	AI Marketing Manager $9,664	$110,649	92%
IT Support Specialist SOC 15-1232	$71,750	$95,396	AI IT Manager $9,664	$85,732	90%
All 10 roles		$777,821	$81,540	$696,281	90%

Source: BLS OEWS May 2025 annual median wages for this metro. Loaded cost = salary × 1.1665 + $11,700 (payroll taxes, unemployment, workers comp, health, 401(k), desk/equipment, hiring). AI year-1 = setup + 12 months at our published pricing. Year 2+ drops the setup fee.

Where a receptionist costs the most — and the least

Fully-loaded annual cost of a median receptionist, by metro. The AI Front Desk costs $7,464 in year one everywhere, so the gap is widest in expensive cities.

10 most expensive metros

#	Metro	Median salary	Loaded cost	You keep
1	San Francisco	$49,450	$69,383	$61,919
2	San Jose	$47,130	$66,677	$59,213
3	Seattle	$45,820	$65,149	$57,685
4	Sacramento	$45,140	$64,356	$56,892
5	Portland	$44,770	$63,924	$56,460
6	New York	$44,690	$63,831	$56,367
7	San Diego	$44,390	$63,481	$56,017
8	Boston	$43,930	$62,944	$55,480
9	Denver	$43,680	$62,653	$55,189
10	Los Angeles	$43,280	$62,186	$54,722

10 least expensive metros

#	Metro	Median salary	Loaded cost	You keep
1	Greensboro	$34,070	$51,443	$43,979
2	Louisville	$34,520	$51,968	$44,504
3	Memphis	$34,530	$51,979	$44,515
4	Oklahoma City	$35,040	$52,574	$45,110
5	Cincinnati	$35,250	$52,819	$45,355
6	Houston	$35,350	$52,936	$45,472
7	Virginia Beach	$35,470	$53,076	$45,612
8	Greenville SC	$35,490	$53,099	$45,635
9	Columbia SC	$35,530	$53,146	$45,682
10	Birmingham	$35,610	$53,239	$45,775

Biggest total opportunity: all 10 roles replaced

If a business in each metro replaced one of each benchmarked role, this is the first-year difference between payroll and our AI pricing.

#	Metro	First-year savings, 10 roles
1	San Jose	$930,925
2	San Francisco	$878,256
3	Seattle	$806,294
4	Boston	$780,421
5	Sacramento	$776,691
6	New York	$766,741
7	Denver	$752,669
8	Minneapolis	$746,230
9	Washington DC	$739,082
10	Los Angeles	$731,277
11	San Diego	$729,809
12	Riverside-San Bernardino	$696,666
13	Durham-Chapel Hill	$696,281
14	Portland	$689,820
15	Chicago	$684,548

Methodology

Salaries

Annual median wages from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics program, May 2025 estimates (published May 2026), by SOC code and metropolitan statistical area. Median, not mean, so a few high earners don’t skew the picture. Where BLS suppresses a metro/occupation cell we say so rather than estimate.

Fully-loaded cost

Salary × 1.1665 (employer FICA 7.65%, unemployment ~2%, workers’ comp ~1%, 401(k) match 3%, ~5% PTO coverage) + $11,700 fixed (health ~$7,800, desk/phone/equipment ~$2,400, hiring ~$1,500 amortized). Roughly 1.4–1.5× salary, deliberately conservative. Same model as our Employee Cost Calculator.

AI replacement cost

Our published pricing: one-time setup plus 12 monthly fees. AI Front Desk $1,500 + $497/mo. AI Office Manager, Bookkeeper and Order Management $2,000 + $497/mo. AI Marketing and IT Manager $2,500 + $597/mo. No usage fees. Year two drops the setup.

What the index does not claim

It doesn’t claim every role in every business can be replaced. It claims the arithmetic. Whether a specific seat is a fit is what the Free AI Audit answers in 20 minutes, and we say no when it isn’t.

Use this data

The AI Headcount Index is free to cite and republish under CC BY 4.0 with a link to this page. Copy the citation, or grab the raw dataset as JSON.

AIMasterTools. "AI Headcount Index 2026: Employee cost vs. AI replacement cost by U.S. metro." Based on BLS OEWS May 2025. https://aimastertools.com/ai-headcount-index/

Journalists and analysts: contact us for the full dataset, custom metro cuts, or a quote from the founder.

Questions about the index

What is the AI Headcount Index?

A free, public benchmark that shows what a salaried employee actually costs a small business in each U.S. metro (BLS median wage plus the employer's real overhead) next to what it costs to replace that role with a managed AI employee. It covers 10 back-office roles across 53 metros plus the national figure and is refreshed every time BLS publishes new OEWS data.

Where does the salary data come from?

Every salary is the annual median wage from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) program, May 2025 estimates, matched by Standard Occupational Classification (SOC) code and metropolitan statistical area. We do not adjust or estimate wages.

How do you calculate fully-loaded cost?

Salary × 1.1665 (employer FICA 7.65%, unemployment insurance ~2%, workers' compensation ~1%, 401(k) match 3%, plus ~5% for paid time off coverage) plus $11,700 in fixed costs (about $7,800 employer health contribution, $2,400 desk, phone and equipment, $1,500 amortized hiring cost). That works out to roughly 1.4–1.5× salary, which is in line with the 1.25–1.4× rule of thumb most CPAs use, on the conservative side. Run your own numbers in our Employee Cost Calculator.

What does 'AI replacement, year 1' include?

Our published pricing for the equivalent managed AI employee: one-time setup plus twelve monthly fees. It is the total you would pay us in the first year, with no hidden usage charges. From year two onward only the monthly fee applies, so savings grow.

Can I use this data in an article or report?

Yes. The index is free to cite and republish with attribution and a link to this page. Every figure is reproducible from the public BLS tables and the formula above. Journalists can request the full dataset or a quote from the founder via the contact page.

Why does my metro show a higher savings percentage than another?

Because AI pricing is flat nationally while wages are not. A receptionist in San Francisco costs an employer far more than one in Oklahoma City, but the AI Front Desk costs the same in both, so the high-wage metro keeps a bigger share.

Want the number for your actual payroll?

A 20-minute Free AI Audit walks your roles, your call volume and your software, and tells you which seats AI can take over this quarter and which it can’t. No pitch if the math doesn’t work.

Book the Free AI Audit Run the Cost Calculator Call the Interview Line (704) 741-3141

Did your receptionist, bookkeeper or office manager just quit? We can have an AI employee trained on your business and working in 48 hours, or setup is free. The 48-Hour Seat →